24 / 7 Technical Assistance – Through J&D Associates’ toll-free telephone number, the company can be contacted 24 hrs a day – 7days a week for technical support, part ordering, and dispatching of a qualified technician to your location. Call center personnel have been trained to answer questions regarding various makes and models of equipment.

National Coverage - Trained technicians are located throughout the United States to better service our customers. Technicians are located within hours of all major metropolitan areas and are capable of responding to remote locations. Most calls can be serviced the day they are received.

Flexible Invoicing – Invoices can be tailored to customer specific needs and requirements. They can be sent to a corporate office or individual locations. Detailed notes can be included on the invoice for reference information.

Preventive Maintenance Programs – These programs are specifically designed to assure long equipment life. Checklists are developed and completed by the technician during the service visit. A copy of the detailed checklist is left at the service location, as well as on file at J&D Associates.

Single Contact Source for Service – J&D Associates provides calibration, scheduled maintenance, emergency repairs, and installation services to its customers on various equipment types. Our ability to provide all of these services allows customers to maximize their cost savings.

Customized Reporting – The service software package utilized by J&D Associates allows us to create specific reports based on the needs and requirements of the customer. These reports can be delivered in multiple formats and various mediums to support customer requirements.

Contact:

J & D Associates
600 Hunter Lane
Middletown, PA 17057
Phone: 1-800-444-4532
Fax: 1-717-930-0648
E-mail: services@jdstorage.com