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Product/Service Quality

Company Name: (Required)

Users Name: (Optional)

Quality of Product

Value of Product

Product Design

Customer Service

Technical Support

Accuracy of Shipments

Timelines of Shipments

Product Installation

Spare Parts Availability

Repairs (Quality, Cost Timeliness)
Customer Training
Accuracy of Billing
Staffs (Other than Sales) knowledge and attitude
   
   

Sales Experience


 

Sales Experience

Sales Ordering Process

Effectiveness of Sales & Marketing Materials ( Catalog, Newsletter, Bulletins)

J & D Website (Design, Content, Useability)

Sales Staff (Knowledge, attitude)

Sales Support

Relationship with Sales Rep or Partners



Overall Satisfaction



Within Your Industry is the Reputation of J&D

Overall How Would You Rate J&D

If Asked How Likely Would You Be to Recommend J&D Products & Services

How Likely Would You Be to Purchase J&D Products/Services in The Future?


Demographic Data


Your Job Responsibilities Best Fit the Following Function In Your Organization:

Consulting
Engineering
Executive Management
Operations
Purchasing
Research & Development
Training
Other

Total Number of Employees (Corporate-Wide) in Your Organization:

Less than 10
10 - 99
100 - 999
1000 - 4999
5000 - 19999
20000 - 49999
50,000 +

Total Annual Sales (Corporate-Wide) For Your Organization:

Less than 1,000,000
1,000,000 - 4,999,999
5,0000 - 24,999,999
25,000,000 - 49,999,999
50,000,000 - 99,999,999
100,000,000 - 250,000,000
250,000,000 - 499,999,999
500,000,000 +


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